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Contact Information


Note: The Office of the Registrar is operating virtually during the spring 2020 quarter.

Office of the Registrar
Building 1, Room 222
California Polytechnic State University
One Grand Avenue
San Luis Obispo, CA 93407-0033

Email Availability:

(Staffed Monday through Friday)

At this time, all our service to students is provided via email. We will try to respond to your inquiry within three business days, but please be patient with us.

Records Unit Email:

Evaluations Unit Email:


Email Contacts:

For the duration of the spring 2020 quarter, all our service to students is provided via email. Current students: You can help us serve you by emailing from your Cal Poly email account; providing your name, your Cal Poly EMPL ID (viewable on your Portal), and your major; and being as specific with your question as possible.

For questions about Registration Issues, Leave of Absence, Withdrawals Course/Term, Verification Letters

For questions about Change of Degree Completion Date, ASSIST and Transfer Credit, Credit/No Credit Policy, Degree Progress Report, Curricular Substitutions

All questions concerning veterans should go to the Center for Military-Connected website or email including questions about Veteran's Benefits and Registration Status for Vets

For questions about ordering transcripts see transcript page. Other transcript questions including, Difficulty Ordering Transcripts Through Parchment

For questions about PolyPlanner and Technical Issues with PolyPlanner


The Office of the Registrar is comprised of four areas:

  • Records supports registration, verification of enrollment and degrees, official transcripts, grades and Veterans Administration requirements in accordance with Federal, State and University policies.
  • Evaluations assesses and validates academic degree progress, application of transfer credit, major requirements, change of major, and the conferral of degrees. It also serves as the resource for all campus constituents on all degree-related matters, including the functional aspects of the Degree Progress Report. It also certifies NCAA athletes for eligibility.
  • Curriculum, Catalog and Scheduling oversees the production of the institutional catalog, procedural and mechanical aspects of the curriculum process, development of course articulation agreements, scheduling of academic classes, and the campus master calendar.
  • System Management oversees the technical aspects of the Degree Progress Report, PolyPlanner, and Dashboards.

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